Jan 29, 2026/Sean Coley/Perspective

The 80,000 hours we are wasting

Enterprise software is built to reassure buyers, not serve users. Over a lifetime of work, that cost is enormous.

I burned out. Recovery gave me a clearer view of work and what it asks of us.

Most people will spend around 80,000 hours working. That is a life. The tools we use every day should honor that time, not drain it.

The incentive mismatch

Enterprise software is often designed to reassure buyers. The signals are compliance, risk mitigation, and control. Users are not the primary audience.

Users want speed, clarity, and dignity. Those needs are real, but they do not always win the procurement battle.

Why the UX feels so cold

Design becomes a kind of proof. The interface says, we spent your budget on safety. That may help contracts, but it does not help people do good work.

The cost is slow, fragmented, and joyless days. Over 80,000 hours, that is a lot to lose.

What we stand for

Beauty and coherence are not luxuries. They reduce friction. They make better decisions easier. They help people feel good about the work they do.

That belief is why Artworks Labs exists. Senza is how we put it into practice.

If you want the product philosophy behind that, read The Senza Philosophy: From hype to human progress.

Edit from the future: read more about how this will feel in our target state in Senza in the wild.

Sean Coley
Founder and CEO